You can contact our customer service via cs@schramas.com or whatsapp / phone. We are ready to help you with any questions or problems.
You can contact our customer service via cs@schramas.com or whatsapp / phone. We are ready to help you with any questions or problems.
Yes, we are happy to offer advice on caring for and integrating our plants into your garden. Please feel free to contact us for more information.
All our plants are grown in the most environmentally friendly way possible, with care for the environment and the preservation of biodiversity. We often spray with organic agents.
We supply healthy plant material, well packaged so that it will arrive in good condition. Plant bare rooted plants in the ground within 1 day after removing them from the packaging. We can only accept returns if the plant is returned in the same condition. If there is anything wrong with the contents, please contact us.
We offer a growth guarantee on our plants. If your plant does not grow well within the first few months, please contact us and we will assess the situation.
If your plant is damaged upon arrival, please contact us immediately and send photos of the damage. We will provide a suitable solution, such as a replacement or refund, this of course depends on the damage, often damage will not affect the future of the plant.
If you wish to change or cancel an order, please contact us as soon as possible. We will do our best to accommodate your request, but please note that this depends on the status of the order.
Delivery time may vary depending on plant availability and distance to delivery location. We aim to deliver orders within 2-3 business days.
Shipping costs may vary based on the size and weight of the plant, as well as the delivery location. Exact shipping costs will be displayed during the checkout process.
To place an order, go to our website and find the plant you want. Click on the plant to get more information and then add it to your shopping cart. Follow the steps to complete your order.